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I have not received my order, where is it?

I've not received my order in the estimated time:

Please check the following before contacting our support team:

  • Check you have received an email confirming your order has been dispatched. (check spam)

  • Check the tracking information that is included in your dispatch confirmation email using the relevant link.

  • Check for emails, phone calls and attempted delivery cards from one of couriers, it may be that your parcel is being held at your local depot awaiting collection, dutys to be paid or redelivery.

  • Check nobody at your address has taken the delivery on your behalf Although our couriers should not leave your parcel with a neighbour its always worth checking with your neighbour just in case.

Please contact the carrier quoting your tracking number and notify us that you have done all of the above at support@chosenfewathletics.com and we’ll do our best to resolve the issue as quickly as possible.


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